Art. 1 – General provisions
1.1. The Agricamper website is available at: https://www.agricamper.com/. Submitting a purchase order implies acceptance of these General Terms and Conditions of Sale and acknowledgement of the data protection notices referred to on the website.
1.2. These General Terms and Conditions of Sale apply to the sale of Agricamper digital guides, printed guides from other publishers and the other products offered on the website, exclusively with regard to purchases made on the website, pursuant to Part III, Title III, Chapter I of the Italian Consumer Code (Legislative Decree No. 206/2005, as amended), Legislative Decree No. 70/2003 and, where applicable, the provisions governing contracts for the supply of digital content.
Company: Agricamper S.r.l. (hereinafter “Agricamper”)
Registered office: Via Roma 48, 23900 Lecco, Italy
VAT number: IT04073610133
Companies Register (REA) No.: LC-417779
Telephone: +39 375 688 9341
Company e-mail address
Contact form
1.3. Before making a purchase, the user must read these General Terms and Conditions of Sale, which are deemed to be fully and unequivocally accepted upon purchase.
1.4. Users are invited to download and print a copy of the order form and of these General Terms and Conditions of Sale. Agricamper reserves the right to amend these Terms at any time. The version published on the website at the time the order is submitted shall apply to that order.
1.5. The website and its products may be used and purchased in the following languages: Italian, English, German, Dutch and French. These General Terms and Conditions of Sale are drawn up in Italian and translated into the other languages of the website; in the event of any discrepancy between the versions, the Italian version shall prevail, to the extent permitted by applicable law.
Art. 2 – Subject matter and definitions
2.1. These General Terms and Conditions of Sale govern the offer, submission and acceptance of purchase orders on the Agricamper website. They do not govern the provision of services or the sale of products by third parties other than the seller that may be present on the website through links, banners or other hyperlinks.
2.2. Before placing orders and purchasing products or services from third parties, users are invited to check the relevant terms of sale.
2.3. For the purposes of these Terms, “guide” means the annual Agricamper guide, a digital publication (e-book) identified by an ISBN, including updates to its contents in the Agricamper app for 12 months, included in the price, or for the period covered by the gift card referred to in Art. 6quater; “member” means the user who has purchased the guide or activated a gift card.
Art. 3 – Conclusion of the contract
3.1. To conclude a purchase contract, the user must complete the electronic order form and submit it by following the instructions on the website.
3.2. The order form contains a reference to these General Terms and Conditions of Sale, information on each product purchased, images of each product and its price, the accepted means of payment, the delivery methods and the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal (where applicable), and the methods and time limits for returning purchased products. The seller cannot be held liable for any technical discrepancies in the graphic representations of products shown on the website, as such representations are for illustrative purposes only.
3.3. Before the contract is concluded, the user will be asked to confirm that they have read these General Terms and Conditions of Sale, including the information on the right of withdrawal (where applicable), on automatic renewal (where applicable) and on the processing of personal data.
3.4. For the purchase of the digital guide, the contract is concluded only if the user expressly requests to receive the guide immediately and acknowledges that, by doing so, they lose the right of withdrawal, as provided in Art. 11.3. For the purchase of a gift card, Art. 11.5bis shall apply.
3.5. The contract is deemed concluded when the seller receives the order form duly completed by the user, subject to verification of the accuracy of the data contained therein.
3.6. The user is required to pay the price once the online ordering procedure has been completed by clicking the “Place order” button (or similar) at the end of the guided process.
3.7. Once the contract has been concluded, the seller will process the order.
Art. 4 – Registered users and members
4.1. When completing the registration procedures, the user undertakes to follow the instructions on the website and to provide their personal data truthfully and accurately.
4.2. Once payment has been completed, the user normally receives by e-mail the order confirmation with the digital guide, and the updates to the guide in the app are activated, as provided in Art. 8.8. The user is responsible for the accuracy of the e-mail address provided.
4.3. The user undertakes to inform Agricamper promptly of any change to their data.
4.4. If the user provides incorrect or incomplete data, or in the event of a payment dispute (chargeback) with the bank, the payment scheme or the payment service provider, Agricamper may decide not to activate or to suspend access to the app until the relevant issues have been resolved. In case of doubt about a charge, the user undertakes to contact Agricamper via the contact form before contacting their bank or payment service provider, allowing a reasonable time for a reply. If the dispute proves unfounded, because it is rejected by the bank, the payment scheme or the payment service provider or withdrawn by the user, the user shall reimburse Agricamper for the fees and charges actually incurred in handling it, without prejudice to the user’s right to prove that the cost incurred was lower. Access is reactivated only after the dispute has been closed and such fees have been reimbursed.
4.5. Access to the app is by means of personal credentials: the username is the user’s e-mail address or is generated automatically by the system, and the password is chosen by the user. The user acknowledges that these credentials constitute the system for validating access to the app and that any action carried out through such access shall be attributed to and binding upon them. The password is stored in encrypted form: Agricamper cannot know it and will never ask the user for it.
4.6. The user undertakes to keep their access credentials confidential, to safeguard them with due care and diligence and not to disclose them to third parties, even temporarily. Access to the app is permitted on one device at a time: logging in from a new device logs out the previous one. In the event of the credentials or the guide being shared with third parties, Art. 4.11 shall apply.
4.7. Use of the Agricamper network is reserved exclusively for self-sufficient vehicles with an on-board toilet, namely: vehicles officially registered as recreational vehicles, with the registration document stating “autocaravan” (motorhomes and campervans) or “caravan”; and vehicles fitted with a rooftop tent, provided they are equipped with a toilet that can be used inside the vehicle. Any vehicle that does not meet these requirements is not admitted to the network. Agricamper may at any time request photographic evidence of the vehicle (interior, exterior and number plate). In the event of a breach, Art. 4.11 shall apply.
4.8. The member undertakes to comply with the Agricamper Golden Rules, accepted at the time of purchase and forming an integral part of these General Terms and Conditions. In the event of a breach, Art. 4.11 shall apply.
4.9. Agricamper is the publisher of the guide and is neither a travel intermediary nor a travel organiser. The information concerning the host farms is provided by the host farms themselves, under their own responsibility. The host farms are not agents or auxiliaries of Agricamper and are solely responsible for their own hospitality. The stopover takes place exclusively between the member and the host farm: Agricamper is not a party to that relationship and, to the extent permitted by law, is not liable for any damage suffered or caused by the member during the stopover, nor for any inaccurate, incomplete or outdated information provided by the host farms. The member is solely responsible for any damage caused to persons, property, crops, animals and land of the host farm and declares that they hold third-party liability insurance covering the vehicle and its occupants, to be produced to Agricamper upon request.
4.10. The guide is personal, issued in the holder’s name and non-transferable; the holder must be present during the stopover. The user registers and travels in the network under their true identity; the data provided may be disclosed to the host farms for their safety. In the event of false data, Art. 4.11 shall apply.
4.11. In the event of a breach of Arts. 4.6, 4.7, 4.8, 4.10 or 16.2, Agricamper may immediately suspend access to the app, in order to protect the host farms, and shall inform the member by means of a written notice of breach, inviting them to provide explanations or evidence within 7 days. If no adequate reply is received within that period, Agricamper may permanently deactivate access to the app without refund. In the event of serious breaches, such as being present at a host farm without an accepted stopover request, lighting fires, abandoning waste, unauthorised use of the host farm’s property, damage or harmful conduct towards the host farm or third parties, permanent deactivation may be ordered without waiting for that period to expire. The consumer’s mandatory rights remain unaffected. Permanent deactivation also entails the deactivation of automatic renewal.
Art. 5 – Product availability and refunds
5.1. Product availability refers to actual availability at the time the user places the order. Such availability must nevertheless be regarded as merely indicative since, as several users may be on the website at the same time, products may be sold to other customers before the order is confirmed.
5.2. Even after the order confirmation e-mail has been sent, partial or total unavailability of goods may occur. In such cases, the order will be automatically adjusted by removing the unavailable product, and the user will be promptly informed by e-mail.
5.3. Refund conditions vary according to the type of product purchased:
(a) Digital guides (e-books), including updates in the app: once the order has been confirmed and the digital guide has been delivered at the user’s express request, no refund is due, unless otherwise provided by mandatory rules.
(b) Printed guides from other publishers with membership card, activation code and windscreen sticker: Art. 11.5 shall apply.
(c) Other physical products: the rights provided by law regarding the right of withdrawal and the legal guarantee of conformity remain unaffected, as governed by these General Terms and Conditions.
(d) Gift cards: Arts. 6quater.2 and 11.5bis shall apply.
Art. 6 – Products offered
6.1. Agricamper publishes and sells digital guides (e-books) for travellers in motorhomes, campervans, caravans and vehicles with rooftop tents, which include updates to their contents in the Agricamper app for 12 months. Agricamper also sells gift cards for the digital guide (Art. 6quater) and printed guides from other publishers, such as France Passion.
6.2. Printed guides from other publishers may include a membership card with a personal activation code for the publisher’s app and a windscreen sticker. The code is unique, linked to the individual purchaser and may not be reused, transferred or resold. Use of the publisher’s app and network is governed by the publisher’s own terms.
6.3. The full offer is described in detail on the website.
Art. 6 bis – Digital guide (e-book) and updates in the app
6bis.1. The purchase of a digital guide (e-book) consists of the supply of a digital publication containing information for travellers in motorhomes, campervans, caravans and vehicles with rooftop tents. The digital guide is sent to the e-mail address provided by the user upon completion of payment and/or made available in a private area of the website. Sending the e-mail or making the guide available in the private area constitutes delivery, even if the user is temporarily unable to view it for reasons not attributable to Agricamper. In such cases, the user must contact Agricamper to receive it again.
6bis.2. The purchase of the digital guide includes consultation of the updated contents of the guide in the Agricamper app and use of the available features, for 12 months from the date of activation (Art. 8.8) or for the period covered by the gift card (Art. 6quater). Agricamper may update or modify the app’s features for technical, security or improvement reasons, at no cost to the user and without affecting access to the contents of the guide.
6bis.3. The network of host farms changes during the year: new host farms may join, suspend their hospitality or leave the network, and the services listed may change. The purchase does not guarantee the presence in the network of any particular host farm, nor a minimum number of host farms in any area or period. Furthermore, the purchase does not guarantee the availability, confirmation or acceptance of individual stopovers or of services offered by host farms or third parties. Host farms act independently and may be unavailable, fully booked, temporarily closed, unreachable or unable to accept a request. Agricamper cannot be held liable in such cases.
6bis.4. The digital guide (PDF) remains available to the user with no time limit; the updates in the app are available for 12 months from the date of activation (Art. 8.8), or for the period covered by the gift card (Art. 6quater).
6bis.5. From the moment the digital guide is delivered, the supply is deemed performed to that extent, without prejudice to any mandatory consumer rights provided by law.
6bis.6. To use the digital guide and the app properly, the user must have a compatible device (smartphone, tablet or computer) and an Internet connection. The digital guide is supplied in PDF format and can be viewed with the main PDF reading programs available on the market. The Agricamper app is available for iOS and Android operating systems, in the versions supported by the official stores (App Store and Google Play).
Art. 6 ter – New annual edition and automatic renewal
6ter.1. The purchase of the digital guide includes the guide for the current year and updates in the app for 12 months from the date of activation. This article does not apply to the gift card, which is governed by Art. 6quater.
6ter.2. At the end of the 12 months, unless the user deactivates automatic renewal before the renewal date, the new edition of the digital guide is purchased automatically, at the price and on the terms in force at that time. The new edition is delivered immediately, with 12 months of updates in the app. Each renewal constitutes a new purchase of digital content, separate from the previous one, and not an extension of the previous contract. As for all digital content, Art. 11.3 applies to the renewal.
6ter.3. The user may deactivate automatic renewal at any time before the renewal date, independently, from their customer account. In that case no new purchase is made: the user keeps the guide with no time limit and receives its updates in the app until the end of the included 12-month period, with no right to a refund, in whole or in part, of the price paid.
6ter.4. At least 30 days before the renewal date, Agricamper sends the user, at the e-mail address stated in their account, a notice indicating the renewal date, the price of the new edition, any amendments to these General Terms and Conditions of Sale, how to deactivate automatic renewal and the fact that the new edition, being delivered immediately, is not subject to the right of withdrawal. The same information is restated in the confirmation of each renewal.
Art. 6 quater – Gift card
6quater.1. The gift card entitles the holder to one, two or three annual editions of the digital guide, depending on the card purchased (12, 24 or 36 months): the edition for the current year, received upon activation of the code on the website, and, for 24-month or 36-month cards, one or two subsequent editions respectively, sent upon request to Agricamper after their publication. Each edition includes 12 months of updates in the app, which are therefore available for 12, 24 or 36 months from activation.
6quater.2. The code must be activated within 12 months of the date of purchase of the gift card. After that period the code can no longer be activated and does not entitle the holder to any refund, without prejudice to the mandatory rights granted to the consumer by the law of their country of residence.
6quater.3. At the end of the 12, 24 or 36 months, the gift card is not renewed automatically.
6quater.4. The code is sent by e-mail immediately after payment or on the date chosen by the purchaser; it is unique, may be used only once and cannot be exchanged for cash.
6quater.5. To activate the code, the recipient places an order on the website by entering the code, for an amount of €0, and, like every purchaser, accepts these General Terms and Conditions of Sale, specifically approving Art. 18, and the Golden Rules, requesting to receive the guide immediately (Art. 11.3). Until activation, the gift card may be given to a third party; after activation, the guide is personal and issued in the recipient’s name (Art. 4.10).
Art. 7 – Prices and payment methods
7.1. The price of products is the price shown on the website from time to time, except in the case of an obvious error.
7.2. In the event of an error, Agricamper will inform the purchaser as soon as possible, allowing them either to confirm the order at the correct price or to cancel it. In any event, Agricamper shall not be obliged to supply the product at the lower price incorrectly displayed.
7.3. The prices shown on the website include applicable VAT. Prices may change at any time; however, such changes shall not affect orders for which an order confirmation has already been sent.
7.4. Shipping costs, where applicable, are borne by the user and vary according to the country of destination and the delivery method chosen. The exact amount of shipping costs is clearly shown in the basket and before the order is confirmed.
7.5. Once selected, the desired products are added to the basket. The user must follow the purchase instructions, entering or checking the information requested at each stage of the process. Order details may be changed before payment.
7.6. Payment is made online in secure mode, through the payment service providers used by Agricamper (Stripe and PayPal), using the methods offered at the time of purchase. The amount is charged when the order is placed. Full payment card details are processed exclusively by the payment service providers and are not accessible to Agricamper. Agricamper reserves the right to cancel the order in the event of non-payment or fraudulent use of the payment method.
Art. 8 – Delivery
8.1. Agricamper delivers physical products to the countries selectable at the time of ordering (Italy and other European countries), with the exception of Livigno-Trepalle, Campione d’Italia, the Republic of San Marino and Vatican City. Any customs duties or import taxes for non-EU countries are borne by the purchaser.
8.2. Deliveries are made to the address provided by the user at the time of purchase. Alternatively, the user may choose free collection from the Agricamper office in Lecco, in accordance with the arrangements indicated at the time of ordering; in that case delivery is deemed to have taken place upon collection.
8.3. Shipping and delivery times for physical products are indicative, depend on the country of destination and the carrier, and are indicated at the time of ordering. In any event, delivery takes place within 30 days of the order confirmation.
8.4. If delivery cannot be made because the recipient is absent or for other reasons not attributable to Agricamper, the carrier normally leaves a notice with instructions for a new delivery attempt or for collection from a designated point.
8.5. If delivery cannot take place for reasons not attributable to Agricamper and the goods are returned to the sender, Agricamper may contact the user to arrange a possible new shipment. In such cases, the costs of a new shipment shall be borne by the user.
8.6. If the user does not request a new shipment within a reasonable period indicated by Agricamper, the contract may be deemed terminated solely with regard to the products not delivered, with a refund of the product price only, net of shipping costs and of any additional costs incurred by Agricamper due to the failed delivery.
8.7. Shipping costs, where applicable, are borne by the purchaser and are expressly indicated at the time of ordering.
8.8. For digital guides (e-books) and the related updates in the app, delivery and activation normally take place immediately after payment. In the event of technical problems, Agricamper shall deliver and activate them within 5 working days of the order confirmation. The 12-month period of updates in the app, or the 12, 24 or 36-month period for the gift card, runs from the date of activation; for the gift card, the date of activation is the date on which the code is entered on the website.
Art. 9 – Transfer of risk
9.1. The risk relating to physical products passes to the purchaser upon delivery. Ownership of the products is acquired upon receipt of full payment of all amounts due in respect of them, including shipping costs, or upon delivery if this takes place later.
Art. 10 – Guarantee and conformity
10.1. The seller is liable, within the limits provided by law, for lack of conformity of the products and digital content offered on the website, including non-conformity of the goods and content with the contract and/or the products ordered, in accordance with applicable Italian law and the Consumer Code.
10.2. Where the purchaser has concluded the contract as a consumer, i.e. a natural person acting on the website for purposes outside their trade, business, craft or profession, this guarantee applies provided that:
(a) for tangible goods, the defect becomes apparent within 24 months of delivery and the purchaser reports it within the time limits laid down by applicable law;
(b) for the digital guide, the lack of conformity becomes apparent within 2 years of delivery and, for the updates in the app, during the period in which they are supplied, within the time limits laid down by the Consumer Code;
(c) the purchaser promptly reports to the seller any problems with accessing, viewing or using the digital guide or the app and reasonably cooperates to enable the seller to check and, where possible, resolve the problem.
10.3. In the event of a lack of conformity, a user who has concluded the contract as a consumer is entitled to have conformity restored free of charge, by repair or replacement where applicable, or to receive an appropriate price reduction or to terminate the contract and obtain a refund of the price, within the limits and in the manner provided by the Consumer Code.
10.4. All costs of returning defective physical products shall be borne by the seller, unless it is established that there is no lack of conformity or that the legal guarantee does not apply under the law in force.
10.5. The user is responsible for the proper functioning of their own devices and Internet connection. The seller cannot be held liable for malfunctions of the digital guide or the app resulting solely from problems, incompatibilities or technical limitations of the user’s devices or network connection.
10.6. In the event of technical problems temporarily preventing access to the digital guide or the app for reasons not attributable to the user, the seller undertakes to restore access as quickly as reasonably possible. Such temporary suspensions or interruptions, if of reasonable length and handled promptly, shall not give rise to any right of the user to damages or compensation, without prejudice to any mandatory rights provided by law.
Art. 11 – Right of withdrawal
11.1. (Physical products) Pursuant to Articles 52 et seq. of the Italian Consumer Code, for physical products purchased through the website, the consumer has the right to withdraw from the contract, without giving any reason, within 14 days of delivery of the product, subject to Art. 11.5. To exercise the right of withdrawal, the user must send a written notice to the contact details given in Art. 1 within that period, which may be done using the model withdrawal form set out at the end of these Terms. The products must be returned within 14 days of the notice of withdrawal; the direct cost of returning them is borne by the consumer.
11.2. (Digital content) Pursuant to Article 59(1)(o) of the Italian Consumer Code and Article 16(m) of Directive 2011/83/EU, the right of withdrawal does not apply to contracts for the supply of digital content not supplied on a tangible medium where performance has begun with the consumer’s prior express consent and their acknowledgement that they thereby lose the right of withdrawal, and once the confirmation referred to in Article 51(7) of the Italian Consumer Code has been sent.
11.3. The purchase of the digital guide (e-book), including its updates in the app, falls within this category. During checkout, the user expressly requests to receive the guide immediately and expressly acknowledges that, by doing so, they lose the right of withdrawal, by ticking a dedicated box that is not pre-ticked. By accepting automatic renewal and specifically approving this article pursuant to Art. 18, the user also expressly requests that each new edition be delivered to them immediately on the renewal date and acknowledges that they thereby also lose the right of withdrawal for that edition. This is pointed out in the notice referred to in Art. 6ter.4 and restated in the confirmation of each renewal, sent on a durable medium.
11.4. Once the digital guide has been delivered in accordance with Art. 6bis.1, the contract is deemed performed to that extent and no refund is due, unless otherwise provided by mandatory rules.
11.5. For printed guides that include a membership card with a personal activation code and a windscreen sticker, the consumer may withdraw within 14 days of delivery only if the activation code has not been used and the windscreen sticker has not been applied. The guide, the card and the windscreen sticker must be returned intact, by the consumer and at the consumer’s expense, within 14 days of the notice of withdrawal.
11.5bis. The purchaser of a gift card may withdraw within 14 days of purchase, provided that the code has not been activated; in that case the code is deactivated. By purchasing the gift card and specifically approving this article pursuant to Art. 18, the purchaser expressly requests that the supply of the digital guide begin upon activation of the code, even before that period has expired, and acknowledges that, upon activation by them or by the recipient, they lose the right of withdrawal (Art. 11.2). This is pointed out in the purchase confirmation e-mail.
11.6. In the event of a valid withdrawal, Agricamper shall refund the payments received, including standard delivery costs, within 14 days of receiving the notice of withdrawal, using the same means of payment as used for the purchase. Agricamper may withhold the refund until it has received the products back or until the consumer has supplied evidence of having sent them back, whichever is earlier. Any supplementary costs resulting from the choice of a delivery method other than standard delivery are not refunded. The consumer is liable for any diminished value of the products resulting from handling other than what is necessary to establish their nature, characteristics and functioning, and Agricamper may deduct a corresponding amount from the refund.
Art. 12 – Data processing
12.1. The purchaser’s data are processed in accordance with data protection legislation, as specified in the dedicated Privacy Policy, drawn up pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR).
Art. 13 – Severability
13.1. Should any provision of these General Terms and Conditions of Sale be held invalid for any reason, this shall not affect the validity and effectiveness of the remaining provisions.
Art. 14 – Customer support and contact details
14.1. Customer support is provided exclusively in writing, via the contact form or at the e-mail address given in Art. 1. Answers to frequently asked questions are available in the FAQ. Any formal communications may be sent by post to the registered office address given in Art. 1.
Art. 15 – Governing law and jurisdiction
15.1. These General Terms and Conditions of Sale are governed by and shall be construed in accordance with Italian law, without prejudice to the application of any more favourable mandatory consumer protection rules of the law of the country of the consumer’s habitual residence.
15.2. Any dispute arising out of or in connection with these General Terms and Conditions of Sale shall be submitted to the Italian courts. Where the user is a consumer resident or domiciled in a Member State of the European Union, territorial jurisdiction shall be determined in accordance with the applicable European and national rules on consumer jurisdiction. For consumers resident or domiciled in Italy, the court of the consumer’s place of residence or domicile has exclusive jurisdiction, pursuant to Article 66-bis of the Italian Consumer Code.
Art. 16 – Trademark and rights in the content
16.1. AGRICAMPER® is a trademark registered in Italy and in the European Union. Any use, in whole or in part, without written authorisation is prohibited.
16.2. The guide, the app and their contents (texts, host farm codes, data, graphics and images) are protected by copyright and database rights. The purchase permits their use for strictly personal purposes only. Copying, distributing or sharing them with third parties, including on the Internet, on social networks or in discussion groups, and systematically extracting their contents, including by automated means, are prohibited. Use of the guide, the app and their contents for commercial or competitive purposes is also prohibited, including contacting host farms to offer one’s own or third-party services.
Art. 17 – Amendments to the General Terms and Conditions of Sale
17.1. Agricamper reserves the right to amend, update or supplement these General Terms and Conditions of Sale at any time. Any amendment shall take effect upon publication on the website www.agricamper.com and shall not affect orders already concluded under the version applicable at the time of purchase. Each automatic renewal is governed by the General Terms and Conditions of Sale in force on the renewal date, referred to in the notice provided for in Art. 6ter.4.
Art. 18 – Specific approval
18.1. Pursuant to Articles 1341 and 1342 of the Italian Civil Code, the user declares that they have read and specifically approve the following clauses: 3.2 (graphic representations of products), 4.4 (suspension of access and payment disputes), 4.6, 4.7, 4.8, 4.10 and 4.11 (suspension and deactivation of access to the app), 4.9 (liability during the stopover), 5.2 (product unavailability), 5.3 and 11.4 (exclusion of refunds), 6bis.3 (changes to the network and availability of host farms), 6ter.2 (automatic renewal), 6ter.3 (no refunds), 6quater.2 (time limit for activating the gift card), 8.5 and 8.6 (failed delivery), 10.5 and 10.6 (limitations of liability), 11.3 (exclusion of the right of withdrawal, including for editions purchased through automatic renewal), 11.5, 11.5bis and 11.6 (withdrawal for printed guides and gift cards, and refund), 15 (governing law and jurisdiction), 16.2 (rights in the content), 17.1 (amendments to the Terms and their application to renewals).
Model withdrawal form
(complete and return this form only if you wish to withdraw from the purchase of a physical product or of a gift card whose code has not been activated, in the cases where withdrawal is provided for in Art. 11; withdrawal does not apply to digital guides delivered at the user’s request)
To: Agricamper S.r.l., Via Roma 48, 23900 Lecco, Italy, company e-mail address
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods or gift cards:
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.
Last updated: 21/10/2026.
